Affordable Aire Heating and Cooling, LLC
Walnut, Clarksville, TN

Affordable Aire Heating and Cooling, LLC Reviews

3.3 stars based on 10 reviews

Featured Comments:

• R

  Robert Gandy

  5.0

  I've used Affordable Aire for a couple of years as provider of Heating and Cooling needs at my residence. My aging (and out of warranty) unit reached the point where it was more economical to replace rather than continue to repair. Of course, the old unit "died" during the hottest time of the summer. The crew from Affordable Aire got my new unit ordered, delivered, and installed in just a couple of days. The technicians are excellent. They corrected some problems from incorrect install of old unit (was there when I bought house) and should be commended for the professional manner in which they work. They take "old school" pride in their work and follow up to make sure I was satisfied with all they did. Give them A+ rating...total experience was positive.

• C

  Christopher Collins

  1.0

  I had to call my home warranty company when the AC stopped working and their contractor was Affordable Aire. When they did their initial inspection, it was determined that the evaporator coil was bad. The tech from Affordable Aire also mentioned he will have to replace the thermostat and run a new thermostat wire that was compatible with our unit. This work would not be covered by my home warranty and would cost $410. We did not want the work done but he told warranty company that our thermostat was not compatible with the unit and he would not warranty the evaporator coil if we did not let him do the thermostat work. I contacted the home warranty company with the research on both our existing thermostat and the unit and they passed along the information to the contractor. The contractor ignored the information presented and still insisted that the thermostat be replaced or he would not warranty the work. During this time, the contractor was also questioned about the cost of the thermostat. The part alone was $195. He assured my wife that it was a high-end thermostat that normally cost $300. Since we were pretty much getting ripped off anyway, the temperatures were in the 90s, and my family were stuck suffering in the heat, I decided to give the ok for the work. At least I would have a nice thermostat, right? Oh how very wrong I was. The contractor replaced my full featured touch screen display with a $75 push button unit. The main AC unit where they did the coil work also did not look so great. The metal duct that connects to the AC unit is separated and needs to be caulked and you can feel air around where the thermostat wire exits the duct and runs along the unit. You would think that an area small enough to run a wire through and the only place they touched would have been double checked for air leaks. It is apparently too much to ask companies these days to check their work. My complaints were ignored again. I called 3 other AC companies in my area and this $410 job would have cost me $170 to $200 for the same thing. Since Affordable Aire is attached to my home warranty, I guess I will have to void the warranty in the future and go along with a company that will get the job done right without gouging its customers. End story, do not use this company if you don't have to.

• B

  Brian Zacharias

  1.0

  I called Affordable Aire because my AC unit stopped working. Their technician came to my house, inspected the unit and told me I would need a new compressor and outdoor fan motor at a total cost of over $1000. A family member suggested I get a second opinion so I did. I called a different company, they sent out a technician and within 2 minutes of his arrival he determined the compressor was fine and did not need to be replaced. Five minutes later, the A/C was blowing cold air in my house. I don't know if Affordable Aire was trying to scam money because they knew I was desperate (my thermostat read 92 when they showed up) or if they are just incompetent. Either way, people in Clarksville should know there are better options for Heating and A/C repair.

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