Advantage Heating & Cooling
Farm, Elgin, IL

Advantage Heating & Cooling Reviews

4.9 stars based on 248 reviews

Featured Comments:

• E

  Edward Kociolek

  4.0

  They weren’t able to have anyone come out the night the heat went out due to “warranty repair hours” not being in session. Then when someone did come out we were told it wasn’t covered by warranty anyways. Still not sure why they have an emergency number if they won’t respond because it’s not “during warranty repair hours”. Our technician, Marcus, was great though, he was very polite and professional. He explained things and did his best to help with pricing, so I appreciate him at least.

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  Response from the owner

  Hello Edward, Thank you for the great review, it means a lot that you took the time to share your experience. We're so happy to know that your experience with our company exceeded your expectations. When you take the time to send us feedback, we always listen and learn. It really does mean a lot to us. Looking forward to serving you again. If you'll ever need help in all of your ac repair needs, our team is ready to take your call. Thanks again!

• J

  Joel Meno

  5.0

  Marcus showed up on time and was extremely friendly and efficient. He was thorough and honest and a real pleasure to have work on our equipment! It’s obvious he knows his stuff and his effort was greatly appreciated!

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  Response from the owner

  Hi Joel, Thank you for taking time out of your schedule to send such an amazing review! Everyone here works tirelessly to make sure we're consistently providing top-quality ac repair service - it's our mantra. Because we love what we do, your opinion is very important to us - it lets us know where our focus needs to be. Looking forward to serving you next time. Until then, always feel free to reach out - we are here for you. Thanks again!

• c

  croOkz V

  5.0

  Riley Hudson is one of the best frontward facing reps of any company I have had the pleasure of dealing with. Professional, calm, timely, and willingness to not only answer questions, but also walk through concerns and future steps. He’s been my service rep for a little over a year now, and each visit he obviously takes the time to review notes, as he remains knowledgeable of prior work. Sincerely appreciate your work! Alex T!

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  Response from the owner

  Hey. We wanted to take a moment to thank you for telling us about your great experience with us. We know that you have options and the fact that you picked us confirms that our focus on ac repair service quality is making the right impact. You Are Awesome!

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