ACS Air Conditioning Specialists, Inc.
Lawehana, Kailua Kona, HI

ACS Air Conditioning Specialists, Inc. Reviews

4.3 stars based on 20 reviews

Featured Comments:

• V

  Valeria

  2.0

  Two different technicians to diagnose the same problem twice at $140.00 per visit and all I'm getting is the run around. Each time I've had to chase them down to find out what's going on. I've given them 5-6 days between each visit before I've tried to call and get answers. The only thing I'm getting in a timely matter is my invoice to pay. Giving them 2 more days to to actually look up my warranty and order the part I need before kissing my $280.00 goodbye to go with a different company. Can't say I would recommend this company unless you have something easily fixable. My Mitsubishi unit is only 3 yrs old before the "mother board" stopped working.. This is a at home bedroom unit. Hope this helps someone to make a decision.

• M

  Matthew Parker

  1.0

  I called a technician out to service an outdoor unit that showed a system error. The Tech was nice and was able to find the issue in 15 minutes. When I got the invoice it showed the tech was on site for 1.5 hours! Very unprofessional to not be honest about the time you spend on a job. We will not be utilizing the Services of ACS moving forward. You're only as good as your word.I hope whoever reads this message heeds this warning.

• m

  mhewitt51

  5.0

  ACS Air Conditioning Service responded to our needs quickly and very efficiently, getting our air conditioner up and running again within a couple of hours from our initial call. The service was excellent, the price was very fair and they responded at a difficult time when other companies said we'd have to wait a couple of days to have our unit serviced. It was the first time we've had a problem with our air conditioning and we know who to call in the future!

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