Acme Air Conditioning Co
Central, St Petersburg, FL

Acme Air Conditioning Co Reviews

3.9 stars based on 22 reviews

Featured Comments:

• t

  tmieczkowski

  1.0

  We had this company install a completely new system in our downtown condo. We put no restrictions on the cost of the system and gave them a free hand to put in the system of their choice. They installed a Tempstar. Within two months the motor burned out. When they came to replace they said it had been wired and incorrectly. The motor was covered under warranty but the labor was not, so that cost me a couple of hundred dollars. Over the course of the next year or two another motor burnt out, a circuit board failed, the evaporator failed, and some type of switch failed. Each time under warranty we got the part but no coverage for labor charges. The labor charge for the evaporator failure alone was $800. By the time they had gone through the multiple servicing I had almost paid in labor what I paid for the whole system. They also had the nerve to charge me for something called "warranty service". They never made any attempt to bring in the manufacturer and declare this thing a lemon, which is what should have been done. Since their last repair the unit had failed two more times. I now use another AC service provider. Acme is not reliable and they will not do anything but keep plugging in new parts and charge you for the labor. I've lived in Florida half of my life and used a lot if AC units. I have never seen or heard of a new AC system failing this way, multiple times and different failures. There is no way in the world this thing, which is now about five years old, should have this history of failure, and Acme should have raised hell with their distributor. The distributor should told them to pull the unit, send it back to see why it was so screwed up, and sent a new system. Acme made no effort to do this. Don't use them, they will not stand behind their products or work.

• C

  Corey O'Connor

  1.0

  ACME's technicians improperly installed an A/C unit at one of my rental properties. They had to come out every few months to fix the same problem. Technicians were rude to female tenants. ACME has left threatening voicemails about late invoices and also threatened to come steal my tenant's air conditioner.

• D

  David Cole

  5.0

  I called Gulf Coast for service and the response time was great. I had a leak... I knew I had a leak, that's why I called. The tech looked at the date tag and based on that, said it needed replacement. He added 1 pound of Freon and told me how it would cost hundreds of dollars alone to find the leak. You need a new unit... that's 5 grand he said. So basically I was charged $117 and told your screwed without any attempt to locate or fix the problem. Ray from Acme Air came by yesterday... "Before you spend the money on a replacement let's check it out". He easily found the leak on top of a copper tube right on top of the riser tube easy to find and fix. Ray brazed the leak, cleaned and serviced the coils and unit, charged it up and watched to see all the pressures were steady and correct. It's cold in my house this morning... A/C cranking better than new. So unless you want to be ripped off and charged $117 to be told "You're screwed" and given an replacement estimate 20% ($1000) higher than the estimate from Acme for a replacement... I suggest waited the extra day for Acme, rather than calling someone who will be right out. When you do a great job, you're busy :) Thanks Ray!!!

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