Aces A/C Supply Inc
Park, Buda, TX

Aces A/C Supply Inc Reviews

4.2 stars based on 13 reviews

Featured Comments:

• c

  climate mechanical

  5.0

  After performing a close relationship with Trane for 30 years I decided to switch to Aces Supply servicing and installing American Standard. Performing business with a company over 30 years you are set in your ways of how service and product should react. In the short time I have spent with Aces I have found the family atmosthere as well the customer service has been an expectation way above my thoughts of how a business should be conducted. Thank you Aces for making my business more professional. On a better note my wife is much happier since the transfer.

• N

  Nicole Wilson

  5.0

  Aces is absolutely the BEST. Our TM Dan goes above and beyond for us always making sure our every need is met and we have everything we need to be successful. From the guys at the front desk, to the managers behind the scenes, they truly care to help you in any way they can and that is hard to find these days. We appreciate you!

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  Response from the owner

  Thank you Nicole! We are grateful for you!

• J

  Josh Edwards

  1.0

  You’re a customer one day then refused service the next. During this time in our economy, Aces want to pick and choose when they want to sell to you. I guess my company’s money is just an exception until Aces decides they need it. Horrible business practice. Hope y’all find a way to service your community. Quick edit.. looks like I don’t need you after all. Enjoy policing those licenses, boys.

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  Response from the owner

  Josh, we are sorry that you had a negative experience, but ACES is a Wholesale distributor of HVAC products. Our policy is to sell ONLY to HVAC contractors who are licensed by the state of Texas and carry the required liability insurance for the protection of the general public. State law requires that we sell ONLY to these licensed and insured businesses. We firmly adhere to that law, and our company policy is designed to protect us, our customers and the public they serve. Our investigation of the incident shows that our people were polite and professional in explaining this to you, but you left unhappy. We are sorry to see anyone leave our business unhappy, but we stand by our policy.

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