Ace Heating & Air Conditioning
Fernley, NV

Ace Heating & Air Conditioning Reviews

2.9 stars based on 10 reviews

Featured Comments:

• E

  Edwin Velasquez

  5.0

  I called Ace for a second opinion on a repair for a real estate transaction in Fernley. Due to some unforeseen delays with the purchase, we were on a tight schedule to close on time. I explained this to Nikki at Ace and she was so understanding, she worked her hardest to get someone to the house immediately. Not more than 20 mins later she called and said she could have a tech at the house THE SAME DAY!! Tim crawled underneath the house and found the issues and was able take pictures and quote a better price with added protection by installing an access door behind a cabinet in case future issues arise. I will definitely use Ace for future repairs. Their honesty and response was very professional. I called several companies before choosing Ace and neither was willing/able to go until the following week due to Labor day weekend. I'm glad Nikki was able to save the day for me and my buyers. Thanks again guys, I look forward to working with you guys in the future.

• M

  Miranda Moore

  5.0

  I called at 4:15 on Friday. I worried I was going to have to go all weekend without ac with small children in the house. Nikki answered, she was really nice she wrote up the work order as I was in the phone. She told me she wasn't sure if we could get in today but she would try and call me back. 4 minutes later she called back and told me Tim the technician would be on his way soon and would call me when he's in route. 15 minutes later Tim called and let me know he was close. Tim was very friendly and professional, it didn't take him long to fix my AC and I have not had any problems with it since. Thanks Ace you are amazing I highly recommend you!

• J

  James Short

  5.0

  Tom was a very nice and caring man who came out on a Sunday 1hr after speaking to him on the phone to repair our AC!!! Caring and understanding about having children and wanted them to be in a cool home in the middle of summer...I would recommend him, especially in an emergency situation like ours!

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