Ace Air Conditioning & Heating
1690, Bluffdale, UT

Ace Air Conditioning & Heating Reviews

4.8 stars based on 73 reviews

Featured Comments:

• E

  Emily Nixon

  5.0

  A few months after moving into our new home, we were noticing some odd noises coming from our furnace so called a different company for a tune-up. That technician diagnosed both of our furnaces as dangerous and unusable. I contacted our home warranty company, who sent out Ace. Mike came out first and spent a few hours figuring everything out, Art came on the weekend to gather some more details to provide to our home warranty company, and when we had a trouble getting approval from the home warranty, Art invested a ton of time providing additional documentation. In the end we replaced both furnaces as well as our A/C unit. Bert and Mick did the installation and were friendly, patient with explaining everything to me, and took great care to clean everything up when they were done. Mike and Art came back out on the last day to finalize everything and they very generously helped solve an (unrelated) issue we were having with our water pressure while they were here. This was not at all part of their job but it was so appreciated. Thanks, Ace!

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  Response from the owner

  Emily Thank you for taking the time to Post, And for the great review. ACE will be there for your family as needed. ACE Owner, Art

• W

  Wendi Elton

  5.0

  Our furnace was omitting an absolute awful smell, so we contacted our home warranty company about it. They sent a technician from ACE to come out and take a look. When Mike got here he quickly identified the problem, one he said he hadn't seen but one other time in 25 years. He made us aware that the part they needed was not available in town, he'd have to get it approved (as it was pricey) and pick up the part in SLC. In the meantime he went about his business. As the approval was being taken care of, Art was in constant contact, making sure that we knew the status of things. Approval went through and Mike was on his way back to us with the part... FROM PROVO...at 5:30 in the evening. He didn't get here until 7. That IS CUSTOMER SERVICE! We felt so bad, but were incredibly grateful as it was getting pretty cold in here! Mike was just GREAT! The next morning I awoke to a text from Art making sure our furnace was up and running properly. I cannot recommend Ace, Art & Mika any higher. This place is top-notch!

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  Response from the owner

  Thank you for the Great review... It's been so cold here in Utah... we always want to get the heat back on.. Thank you.. A

• P

  Porter Foulger

  5.0

  Art took great care of us. I had 2 other companies come out; Absolute Air and Black Diamond. They both recommended replacing the AC unit and/or Furnace for $3K to $10K. Art seemed to find the issue right away with no problem. He still did a thorough check to be sure to give me a good assessment. He replaced a diode on the blower motor, and serviced my AC for a fraction of the other's costs and got everything working. I will only use Ace going forward. Thank you!

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  Response from the owner

  Thank You...ACE Team

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