AccuTemp Refrigeration
Washington, Phoenix, AZ

AccuTemp Refrigeration Reviews

4.6 stars based on 33 reviews

Featured Comments:

• M

  Michelle Casselman

  5.0

  We highly recommend Accutemp. They have provided outstanding service for all of our commercial buildings as well as our residence for over 20 years. We wouldn’t trust anyone else with our heating and cooling needs.

• G

  Gary Tupper

  1.0

  AccuTemp came out to assess my AC and the tech, by his own statement, stripped out the threads on the service valve so it constantly leaks. GM Joey Murley refused to fix it and my AC has not work in over 5 months because they damaged the unit and refuse to fix it. Joey Murley has done nothing but tell me lie after lie after lie such that I know that he is lying to me whenever he opens his mouth. He flat out lied to me right to my face and told me the service valve they damaged was not leaking and when he left and I checked and, contrary to his flat out lie to my face, it was leaking severely. I am waiting for the Registrar of Contractors to investigate. AccuTemp damaged my unit and abandoned the job leaving me with no AC for over 5 months. And the review that follows by Cathy Murley only proves that she is as big a liar as her son. Nothing got resolved. They came out and my AC had a service valve/Schader valve leak which was worse after they left and after they left after that, my AC does not work at all and will not even turn on at all and I have been with AC all summer and heat all winter. Joey and Cathy Murley are the 2 most untruthful people I have even met in my entire life and working with them has been a complete nightmare.

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  Response from the owner

  Please note that all the complaints made to the Registrar of Contractors by Mr. Tupper were dismissed without citation. AccuTemp has been in business since 1981 and we are known for professionalism and technical ability. I care deeply about our customers and often an unhappy customer is our greatest source of learning. Mr. Tupper is the rare case I am unable to satisfy. Hello Mr. Tupper, Thank you so much for taking the time to write to us. I wanted to let you know how sorry we are that you went through that difficult experience. We make it a point to be known for customer service, so this situation caught us off guard. We are looking into the issue in detail, and hope to have a resolution soon. Gratefully yours, Cathy Murley CEO/owner

• L

  L B

  5.0

  If you need anything related to A/C, USE ACCUTEMP! They installed a wine room refrigeration system for us and more than a year later it stopped working. When they came out they said it had not been installed correctly and completely redid it at no cost, including repairs to the house from the leaks. What company does that?? When we replaced 2 A/C units we went to AccuTemp and got the same great service. They have worked tirelessly to make the air flow perfect. The guys who come out are employees not contractors and we see the same respectful, skilled people year after year. Can't say enough about this quality company.

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