Accuracy Heating and Cooling, LLC
Ralston, B Arvada, CO

Accuracy Heating and Cooling, LLC Reviews

3.8 stars based on 30 reviews

Featured Comments:

• Z

  Zach V

  5.0

  Ronnie has done more than 1 job on my house. Each time was a success. Response time is prompt and work left looking professional. This time was a furnace and AC install and very happy with the end result. I recommend giving Accuracy a call.

• C

  Christine Krueger

  5.0

  My furnace blower failed on December 31st. I scrambled on New Years Day to find someone to help. A friend referred us to Accuracy and I couldn’t be happier. Ronnie was able to make it to Aurora by Sunday, January 2nd, diagnosed the problem and found parts to get heat back in our house by that evening. He called the next day to make sure everything was good, too. Would definitely call again!

• S

  Sawyer Schrader

  2.0

  I would strongly recommend avoiding this company at all costs. This was a hard lesson for me to learn about "you get what you pay for". Ronnie, the owner, was extremely responsive when I initially called them and quoted me a price over the phone that was thousands of dollars cheaper than every other company I called. I booked and the AC and furnace were installed quickly. My biggest mistake was paying them the second half of the agreed upon price before the city passed the inspection. Now, 11 MONTHS LATER, I am still waiting on this company to finalize the installation so I can pass my inspection. I have called this company over 40 times in the last 9 months while trying to get them out to finish the work. They continually promise to be out ASAP, and just never call back or show up. They say the same thing each time I call them. On top of them not coming out in a timely manner to finish the work they have promised to complete, the installation process has been unbelievably inept from the start. 1. They installed the WRONG FURNACE. I paid for a 90,000 BTU furnace, and they installed one that was 70,000 BTU "without noticing". I likely would not have noticed, until the city inspector came out and notified me. After roughly 8 months, they were finally able to install the correct one. 2. They did not attach a drain to the AC condenser. This means that water was spewing out of my AC unit and onto my basement floor, until I finally found black mold in my basement. After weeks of calling them, and Ronnie promising to have someone come look at it, Ronnie finally refunded me $500 for me to fix the issue myself. 3. They told me the permit expired after 1 year, and that the work would be done well before that. I have just spoken to the City of Arvada Permitting Department, and they informed me the permit expired after 6 months, and that I have to now get it extended to have the work completed. 4. Many other red flags with this company, including terrible communication, sloppy installation work, and a lack of accountability or caring about a customer after they have collected their final payment. I would very strongly recommend avoiding this company at all costs. If you do decide to go with them, be sure that you don't pay your final payment until after you completely pass inspection. I have held off writing this review for a long time because I was hoping for an amicable ending to the situation, but there is still no end in sight. The staff at the company are friendly and welcoming, and by all means, feel like a company that is trustworthy, but to get anything out of this company has been like pulling teeth. To their credit, they did come and replace the wrong furnace, and they refunded me money for the damage they caused. However, there has been no real effort put in on their side for any of this. I have been very patient and given them many opportunities to proactively work with me, but they have failed time and time again. I will update this review if they fix the issues they have been promising to fix for months. If this review is not updated, that means they never fixed their issues. I am keeping it at 2 stars instead of 1 because of their initial price only.

More reviews (2)