Absolute Mechanical Systems Custom Heating & Cooling
Quimby, Brookline, NH

Absolute Mechanical Systems Custom Heating & Cooling Reviews

4.8 stars based on 47 reviews

Featured Comments:

• K

  Kale Stenersen

  5.0

  I have had great experiences with Absolute Mechanical. They installed my HVAC system with a Hybrid Heat Pump/Gas Furnace and I've had it for 5.5 years now and I still like the system. I have had a couple small things come up, which might be typical with a system over a 5.5 year period, and Kevin is always very responsive. Shawn and Shaun did the majority of the work on the installation and were great to work with. Carl came out and serviced the system at one point and was respectful in the home. A great experience overall for sure.

• K

  Karen Steuer

  1.0

  Woke up to furnace not working properly. Called to either have a walk-through of issues or have someone come out to take a look. They installed furnace in 2020, serviced in 2021. Now, no longer servicing my area (no notice) and was told to call someone else. Not pleased. ETA: More local? We are 20 minutes away from you. I know you said you're short staffed and I can empathize. But from a customer's perspective, having had two heating systems installed by your company (including taking recommendations on said systems) within two years --and thousands of dollars -- and being told you no longer service my community (that's what you said first, then said you were short staffed) was a shock. Maybe when you make those decisions in the future (ceasing to serve smaller towns), notify the loyal customers that are impacted so that when they call, needing your service and support, they aren't blindsided and given a short "Sorry."

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  Response from the owner

  I am sorry for your frustration but as our office staff explained we are extremely short staffed due to COVID and do not have the man power to come out and that it would be better for you to call another company more local to get your heat up and running sooner.

• M

  Marty Bade

  5.0

  I contacted three HVAC companies for a replacement of my existing heat pump system. Company A: supplied a quote on the spot and I next received a follow up that I should order now because of price increases in August. Company B: quote received within one day - discount if I signed before end of month. My experience with Kevin at Absolute Mechanical (family owned business) was excellent. Kevin came out examined the existing installation, we discussed several options regarding equipment capacity, warranties, and cost of ownership. I graded all three bids using the following criteria: Quality of Equipment, confidence in the company personnel, and price. Hands down Absolute came in on top. Installation was scheduled and they arrived on time, Crew was professional, courteous, and completed the installation by early afternoon. I then had an inspection of their work, a tutorial on how to program and use the thermostat and later a follow up call regarding my experience. Even though other companies carry the same equipment, the deal maker for me was the personal interaction with the folks at Absolute Mechanical.

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