Abby's Heating & Cooling
Airport, Menasha, WI

Abby's Heating & Cooling Reviews

3.7 stars based on 64 reviews

Featured Comments:

• S

  Scott Hamilton

  5.0

  I started using Abby's 2 heating seasons ago (fall/winter 20-21) to do the normal heating system check and service on the advice of a co-worker. I was informed by the service tech that the furnace efficiency was dropping in the fall of 20 and that we should start thinking about having the furnace replaced in a couple of years. I was also told that by Black Haak Htg and Clg the previous year. I switched from Black Haak because they are very expensive. Anyway, first got a quote from Norm at Abby's in Dec 21. Called in March to get an updated quote as well as a quote from 2 other heating companies. We went with Abby's because I felt I trusted Norm and Don. They installed the furnace in late March and the installation went very well and the furnace works as advertised. 5 stars to Abby's.

• L

  Lisa Luebke

  1.0

  Don’t expect this company to follow through on the products they install. We had a new furnace installed by them 11 months ago. We had the tech out a couple weeks ago for the winter check and clean and the furnace has not run correctly since that day. We have called the office multiple times and 1st were told it wasn’t the techs fault, 2nd call we were told they needed to know what code the light on the front of the furnace was throwing, when we called with the code we were told the tech would be notified and we would get a call. 3 days later we again had to call. When Don finally called us back we were basically told he was very busy and we were not the priority but he would call on Monday or Tuesday. That was a week ago Friday and we have not received a phone call or any follow up. This company has failed us as customers and failed themselves based on their own business model they describe on their website.

• M

  Marsha H

  5.0

  I highly recommend them! Took care of the problem quickly and professionally. Gave me advice and showed me ways to care for my furnace and air conditioner between maintenance checks.

More reviews (2)