ABA Heating and Cooling
Richcreek, Austin, TX

ABA Heating and Cooling Reviews

4.3 stars based on 73 reviews

Featured Comments:

• K

  Kris Griffin

  5.0

  Just had ABA come out and check my AC which has been on the fritz for the better part of the past month. Blake came out, was personable and efficient along with letting me know what the exact issue was and showing me a pic of the issue he found. In this day and age it can be hard to trust some services as you hear the horror stories about people getting ripped off. I will definitely be using ABA again when an issue arises or if I need to get an entirely new unit in the future. HIGHLY recommend these guys and don't hesitate to ask for Blake.

• S

  Sharon T.

  5.0

  Cody was the technician that came to service our system behind the mess that Strand Brothers made. He troubleshooted the entire system before diagnosing it, something that Strand Brothers and Fox services did not do but charges for. He got our system running as Strand Brothers (SB) had it wired incorrectly, SB had replaced our thermostats, and SB had cut our damper to turn it off. Had we had called ABA Heating and Cooling first, we would have saved money in unnecessary replacement of parts that probably were ok in the first place. The office staff at ABA are professional and courteous. The technician was on time and knows his stuff! I can't save enough about this company!

• K

  Kimmetha Johnson

  1.0

  No Integrity. Do not use this company. ABA left me with a leaking pipe and water damage to my home and will not make good on it. I called and emailed and was told the manager was not in. I had to continue to call for two days. The. ABA will take no responsibility saying his repair guy did not leave any notes saying he cut my pipe. The repair guy told me he was working 16 hour days. He told me I had backed up plumbing and he was trying to repair it. I told him I did not have backed up plumbing. He then said he was not going to charge me for work he did in the attic but then went outside and checked my unit and said I had a leak. He put Freon in and states it would hold me over until he came back tomorrow for a leak check that he suspected was only a small leak. He did not come back for a week. He then said he performed the leak test, the leak was very small and he repaired it. I paid almost $500 only to end up 3 months later with my closet leaking. I called a different repair company who assessed the situation and told me if it was his mother he would tell her to call ABA back and ask them to send a manager out. He said the pipe had been cut an inch too short and it was a rookie mistake. ABA manger would not come out or take any responsibility. He said this must have happened after his repair guy came out, he’s seen it before where the pipes just come loose on their own. He said I would have known I had a leak sooner and there would be so much water leaking my roof would have caved in. The new repair company says this is BS. Judge for yourself but CONSUMER BEWARE. Don’t say you weren’t warned when they come to your new home and cause you water damage to your new home!

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  Response from the owner

  Kimmetha, we're sorry you had problems with the second company you used. This wasn't anything caused by our technicians as the leak would have shown itself in less than 3 months.

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