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This page contains relevant information of A.R.SIMS Heating & Air Conditioning, Inc. in Hope, Lawrenceville, GA which locates near you. You can find contact information of the hvac repairing service like opening hours, addresses, phone numbers.

A.R.SIMS Heating & Air Conditioning, Inc. in Hope, Lawrenceville, GA | HVAC Near Me

A.R.Sims Heating & Air was actually hired to do some plumbing work for me. Miguel was on time, very professional & completed the job in a timely manner. He found the issue and quickly got it resolved. I would definitely recommend A.R.Sims for minor plumbing issues. I have not used their AC services but just off their professionalism alone, I would definitely consider their services.
Thanks!

We are always happy to know that our technicians have provided excellent service and our customer's are happy.

Miguel was professional and easy to talk to. He explained things when I asked so it was clear. They installed an HVAC  system about 4 years ago and I have not had a problem. What I like the most about A.R. Sims they are honest and can be trusted. Which is lacking with a lot of companies today

Thank you for allowing ARSIMS to provide you with service.

Called ARSims who was very professional and scheduled the appointment for the next day. The service person was a great gentlemen that walked us through the entire service call and honest with the work order.  I would recommend them to my friends and family. Thank you again great service.

ARSIMS is grateful for the confidence you have in our company.

Miguel just spent over two hours going thru my systems.  The unit itself is less than 3 years old.....he probably could have worked an hour and I wouldn't know any better.  It is why I will stick with AR Sims.....quality, ethics, etc.  No bull from this place.  Always great service and always going the extra mile.

Thank you for putting confidence in ARSIMS. Our customers are always our priority.

Charles was timely, informative and professional. He assessed the situation, provided routine maintenance advice and then identified and rectified the problem. He was respectful of my home, despite it pouring down rain outside…I never saw a single drop of water on my hardwood flooring. Very pleased.

We are always pleased to provide our customers with service that makes them happy. Thank you for allowing us to resolve your service need.

Great company there was a miscommunication with my insurance company and they were able to fit me back in on the same day after everything was cleared up with insurance and fixed my hot water heater.

We work diligently to make sure our customer's are the main priority. We will continue to work to make sure you are happy.

I called AR Sims heating and they were very professional. I explained my situation and they arrived on time and provided me with an excellent diagnose of the problem. After the service call I was provided a detailed description of the pronlem which I will provide the home warranty company. I highly recommend A.R. Sims for your heating and AC services.

Thank you for the opportunity to service you need. We want to always make sure our customer's needs are met and to provide them with the necessary information.

My home warranty set me up with this company. They called me and asked if I was available the next morning at 8am. I said yes. Woke up at 7:30 and waited. Called them at 8:30 they tell me that the driver is running a bit behind but will be here at 9. 9:30 gets here I call and explain I have things to do, they tell me go ahead and do what I need to do as “it’s going to be a while” the technician ended up getting here at almost 1pm! He gets here and was very nice. Comes in and doesn’t even attempt to turn my heat on, before asking for my credit card information. I explain what the issue is and he tells me he needs to rewire my thermostat but needs to call the Home warranty to make sure that they will pay what he’s charging. I follow him to his truck and he gets the wiring and then comes back upstairs. And then ask him if he wants to hear what the heater is doing before he decides what is wrong with my system and he is shocked and says yes let’s hear what it’s doing. He then tells me that he needs to do a re-wire and that my capacitor needs to be replaced but he would call the warranty company to make sure they covered it. I get a call from my home warranty company telling me that he told them that I needed my thermostat fixed. Which is not what I needed nor what he told me I needed. This is when things started getting sketchy. He comes back inside of my unit and tells me that the home warranty will not cover it and that it’s going to cost me $390. I explained that the whole reason for me to have the warranty was so that I wouldn’t have to pay all of this money and then I couldn’t afford it. Then after a few moments of literally scratching his head and his chin he turns to me and says well if you have $100 I can do it for you. I was very sketched out and I thought this was so unprofessional. I asked him to leave. I had another company come out today. They literally told me all I needed was a little bit of Freon in my system. They added the Freon in my heater begin to work immediately. I am so glad that I trusted my God and ask the gentleman to leave my house before he replaced unnecessary items costing me an arm and a leg. Do not trust these guys to fix your systems. I will say the receptionist were very professional and polite and I did call to tell them what their tech did.

It is unfortunate that your experience with our company  was not a positive one. As you can see from our 5 star reviews, we always strive to make sure our customers receive excellent service. Its often frustrating with customers as well as ourselves when the warranties that customer's sign up for do not cover what is expected. We do understand that in this difficult economic times, customers will perform DIY tasks on their own in an effort to save money. However, many times this can work against them because the work is not covered under their warranty. We do appreciate your feedback and will be reviewing the warranty company's review process. We hope you find better success in the future with your warranty company.

AR Sims Heating provided prompt and professional service for the repair of my heating system. Within one hour of calling for first time service, a professional technician arrived at home. Knowledgeable, professional, trustworthy service is a must for me, and they met the mark on all accords.

Thank you for your feedback. We always strive to make sure our customers standards are met on every visit.

The technician was so professional and nice!  Showed up with a mask!!  He put on booties!!  So respectful!  Did a great job and super fast. The company was very responsive and quick to call back when scheduling.  Was able to fix system same day!

Thank you for allowing ARSIMS to service your need. Our goal is to make sure our work is professional and our customers are happy!

A.R.SIMS Heating & Air Conditioning, Inc.
Hope, Lawrenceville, GA

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A.R.SIMS Heating & Air Conditioning, Inc. Reviews

4.8 stars based on 56 reviews

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