A J Mechanical Services
Washington, Arlington, VA

A J Mechanical Services Reviews

2.7 stars based on 15 reviews

Featured Comments:

• S

  Shutter Shutterbug

  5.0

  During the last 2 years, I've used A.H. mechanical to clean the coils on my A.C. unit and perform maintenance. They did a fantastic job! They were meticulous in the work they did and their price was more than reasonable as compared to larger companies in the area. Last year, A.J. mechanical sent Trey to perform the annual maintenance on my very old A.C. He did a great job, was very polite, professional, and my A.C. worked better that summer than it had the previous 2 years. I highly recommend this company.

• K

  Karen Joseph

  1.0

  AJ Mechanical Services were the contractors assigned to us by our home warranty company. They are very rude and unprofessional. They were unable to fix our AC and when we did a recall through our home warranty to have them come out again, they were absolutely outright rude on the phone. They also made it ridiculously hard for us to even schedule another visit. At their scheduled time, I would call them wondering where they are only to get a rude reply that they changed the date or time of the visit. This has happened twice for us already. After three weeks of dealing with this contractor, we decided to proceed with someone else outside of the home warranty network. If you get assigned these contractors through a home warranty company, please ask to be reassigned to another contractor! It will save you a lot of headache and time!

• C

  Callie Chen

  1.0

  Please be careful dealing with AJ Mechanical and record your phone conversations because when miscommunications happen you will be blamed for them. James called me on Monday to setup an appointment for Tuesday to fix the HVAC at my apartment. He never asks me whether the time and date is okay for me, but mentions that he's able to get the key from management office. Hearing that, I assume no one has to be home for the appointment, and said that's okay. Come Tuesday, I miss 2 calls and voicemails from the technician asking for access. I was at work and wasn't able to respond. I called James the next day explaining what I thought was a miscommunication, but he insisted that I had said yes when he asked whether someone will be home. He would take no blame in it, and now I'm stuck paying for a missed service fee. James wasn't particularly rude on the phone as I was trying very hard to be pleasant and reasonable, but I can definitely see the potential for crudeness mentioned by previous reviews. I have no recommendation regarding their ability to fix things, but I would suggest looking at other options because when things go wrong, you want a company that's honest and willing to fix their mistakes.

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