7 Arrows Heating & Cooling
Peggy, Odessa, MO

7 Arrows Heating & Cooling Reviews

4.4 stars based on 7 reviews

Featured Comments:

• N

  Nightlistic

  5.0

  7 Arrows Heating & Cooling are some of the most understanding, and professional Heating and Air Conditioning professionals I have ever had the privilege to have service done by. As a not entirely responsible home owner when it comes to remembering things like basic maintenance, or upkeep I really appreciate the help and guidance given to us by 7 Arrows to help us make sure we take better care of our HVAC. They have been flexible, and worked with me as a Disabled Veteran to make a payment when the warranty companies don't cover things. They are hard working, professionals that are worth using any time you have a heating and cooling problem at your home.

  ---

  Response from the owner

  Hello sir or ma’am ... rest assured we do our best to get to everyone as quickly as possible however with the extreme heat as you called it other people unfortunately experience the same issues that you do and they had called first so it is a first come first serve type of situation ... rest assured that when it comes to elderly disabled or children we do our best to get situations resolved ... also I might also add that with the rise of COVID there has been nationwide shortages on parts and the ability to get some of them ... we strive to get things as quickly as possible and repaired to make sure our customers are taken care of ... our apologies if this isn’t as quickly as you’d like ... thank you for your response

• V

  Vicki Butterfield

  1.0

  I was excited to receive a company with so many good reviews thru my warranty company. Claim was put in on Thursday, appointment set for Monday 7-11 but no call, no show. I tried to call and get nothing. I received notice from warranty company the company had rescheduled my appointment (I didn't know as they didn't bother to call me) for today (Tuesday). Guess what....NO CALL NO SHOW and no response! I have taken two days off of work to deal with this and have nothing to show for it! Extremely disappointed in this company. I would have expected better from a "family owned small business". Quite irritated they didn't value my time as well as theirs.

  ---

  Response from the owner

  Very sorry to hear your response on this matter ma’am ... there must of been some miscommunication between us and your warranty company , our apologies for not having this dealt with in a more timely manner. Rest assured we always value our customers and the times we set forth for appointments

• K

  Karyn Lammert

  5.0

  Responded quickly to our home on Saturday evening and diagnosed the issue. He picked up the part and returned to fix our a/c on Monday. Very happy with response time and he is very friendly. We will definitely use this company again!

  ---

  Response from the owner

  Thank you so much Karyn. We were happy to assist with your hvac problem! We strive to make all of our customers not only happy but repeat customers in the future!

More reviews (2)