1604 Air Conditioning and Heating, LLC
Oak, Helotes, TX

1604 Air Conditioning and Heating, LLC Reviews

3.7 stars based on 34 reviews

Featured Comments:

• K

  Kris Moore

  1.0

  I wish I could give 0 stars! Called them out because our upstairs was not cooling at all. When they got here they first tried to say we would need a new outside unit (which is less than 2 years old), new inside unit, and a new thermostat totalling almost $11000!! Plus he told us that we needed to hurry up and make a decision because while they had the parts in today they probably wouldn't have them tomorrow (really??!!). We turned them down and called another company. When the other company arrived he actually showed us where the upstairs unit had been tampered with so that the wires weren't connected and then when he checked the thermostat those wires had been disconnected as well! Now I'm no electrician so I can assure you I wouldn't have even known how to disconnect anything. The second company fixed the damage this company caused and fixed the underlying issue (cleaned the condenser coil) for $325. A far cry from the $11000 we were quoted by this company. STAY AWAY!!! SCAM ARTISTS AT WORK!!!

• j

  joel denman

  5.0

  1604 ac was quick to respond. Had my old unit running enough for the day. Had new one installed the next morning. Taylor's were super nice. Was glad to finally see what the hype was about. They delivered.

• D

  Duncan Maclean

  5.0

  We have had more than our fair share of AC problems since moving into our home. We are currently on our third A Coil, and had issues with some of the other installers out there. The last system was totally replaced three years ago, and has been leaking apparently since new. I called 1604, explained my problem to Michelle, and had a guy sent out to meet me after work. He opened up the system, identified the leak, took all the information from the defective unit. The next morning, the owner arrived, cut out the bad unit, took it to the distributor and got it swapped out at no cost for the replacement unit. He installed it in a couple of hours, and the house has never felt so good as it does right now. They have done a great job, and we will continue to use 1604 Air Conditioning and Heating, great job!

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